Benjamin is a founder and managing partner at RedQuadrant. Like most of the British Cabinet and many in high-profile and high-paid jobs, he studied philosophy, politics, and economics at Oxford University. Unlike most of them, his first job was not high profile consulting, but as the admin co-ordinator a youth development charity, from where a move to a local advice centre, serving those in most need in Shepherd’s Bush. For clients who had over a hundred first languages, he undertook many duties including reception/security, appointment scheduling, filing, and toilet cleaning.
For seven years, he worked for London Borough of Hammersmith and Fulham, including being adviser to the leader of the council (not known for taking much advice), and eGovernment manager (successfully digitising 100% of the council’s services, a feat which, like Sisyphus’ rock, magically undoes itself for each successive generation.
He went on to a career in PwC and Sector Projects (part of Capita group), where he worked with clients from the Government of Armenia (an enriching experience, particularly in the fields of vodka and brandy), to Birmingham City council. Having worked for both a ‘fat four’ consultancy and a business process outsourcer, he thought there could possibly be a better business model for consulting, and in 2009 set up RedQuadrant with Dennis Vergne.
RedQuadrant is a network consultancy working to transform public services ‘from within’ by giving them the skills and capacity to change itself. 20-30 associate consultants at a time work on transformation delivery, skills and knowledge transfer, and strategic projects in local government and other public services.
He has undertaken voluntary accreditation missions for Youth Business International in Bangladesh, Dominica, and Sweden, and was Chair of the Education Committee for the Worshipful Company of Management Consultants, which really is a thing.
Benjamin is passionate about systems thinking, customer-led transformation, and generally better ways to run and lead organisations. He holds a lean six sigma black belt and is accredited to run the power+systems organisation workshop and ‘when cultures meet’ workshop. Benjamin is a visiting lecturer in applied systems thinking at Cass Business School, City University, and has lectured at Nottingham Business School and Oxford Said/HEC Paris. Cycles to work, Boris-style.