Topic: In this episode, your hosts, AntlerBoy an JP, start by lamenting the software industry and their almost arrogant – sometimes not almost arrogant – disregard for the customer and the user experience.  Not that software companies will ever change, but rather a resignation that we have to endure.  But the episode gets productive, or rather reproductive, with Read more…

Topic: Most companies strive to be high-performing organizations – the equivalent of having “six-pack abs”.  But getting fit takes a lot of dedication and hard work – and unfortunately, most companies just have “ab”.  In this episode of The Outliers Inn, Jim will share with us his experiences in trying to help companies become leaner and meaner; the Read more…

Topic: Join us today with our favorite bespeckled guest, Phil “Just like it Sounds” Gerbyshak – and the first return guest to our show.  In this episode, we will discuss the importance of effective communication and we will discuss the impact of Social Media in all its forms on ourselves and our society; the good, the bad, the Read more…

Topic: Join us as we discuss Mark’s 36 year career at Xerox and how he assisted with the application of various Lean disciplines over the years and what he’s been up to since he “retired” Hosts: Joseph Paris, Founder of the OpEx Society & The XONITEK Group of Companies Benjamin Taylor,  Managing Partner of RedQuadrant, and Chief Executive of the Public Service Read more…