Topic: Our guest this week is Gem Holmes, no longer a hidden “Gem” but a public speaker and organisational change leader, who shares a love of Primitivo with JP and a change leader in Northgate plc. A natural born leader with a drive to deliver ‘excellence’. Change & transformation has a high failure rate, often created due to resistance from individuals in an organisation. We talk about how individuals appraise change when presented with it, and what happens when the purpose hasn’t been made clear (“fight, flight, freeze” or, as we’re reminded, “fawn”)! When it comes to improvements in operational efficiencies or delivering the business’ strategic vision – do we think it’s process or is it organisational behaviour? To add just a touch of humour, we also make the link between business and diet crazes!
|Hosts:||Joseph Paris, Founder of the OpEx Society & The XONITEK Group of Companies|
|Benjamin Taylor, Managing Partner of RedQuadrant, and Chief Executive of the Public Service Transformation Academy.|
Guests: Gem Holmes.
About Gem: Gem is a natural born leader with a drive to deliver ‘excellence’. A professional who is aware of her personality and values, with experience of direct and indirect matrix management. She holds an ability to maximize employee engagement and has been proven to motivate teams to drive successful change delivery, whether that be incremental gain or complex business transformation.
Gem sees businesses holistically, enabling change initiatives or complex issues to be understood, whilst also being able to offer valuable input to an organisation’s vision and strategy.
She is an experienced Business Analyst and PRINCE2® Practitioner Professional, with a strong track record in defining and identifying areas for improvement in large organisations. She is able to convert key business requirements into technical IT solutions, whilst effectively ensuring key stakeholders are engaged throughout the process.
Intrinsically motivated and enjoys the challenge of improving efficiency, reducing waste, innovating process, improving client satisfaction and ensuring an organisation’s key asset, its people, are considered throughout the change process. People are one of the most important pieces of successful change and this is Gem’s key research area and specialist interest. She recognises that people are an organisations competitive advantage!
Highly experienced in structuring and delivering projects of varying complexity, to an exceptional standard, including a World first at PD Ports Container Terminals.
First class BSc (Hons) in IT Management for Business (2010) and McGraw-Hill award winner for outstanding achievement in Business Computing. Currently studying for an MBA certification.
d Enterprise from Oxford Brookes University and a BA (Hons) in History from the University of Nottingham. I’m an active member of the Society for Cybernetics in Organisations (SCiO), the Relating Systems and Design conference, and a fellow of the RSA.
A long time ago I was an outdoor instructor; I remain a dedicated adventure sports enthusiast, despite living in London.
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