Episode 28 – Business Process Tangles

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Topic:  Join Ben and Joe with their special guest Brian Hunt as they discuss business process tangles and how to un-tangle them.

Hosts: Joseph Paris, Founder of the OpEx Society & The XONITEK Group of Companies
Benjamin Taylor,  Managing Partner of RedQuadrant, and Chief Executive of the Public Service Transformation Academy.

Guest: Brian Hunt

About Brian: 

As organisations grow organically or as a result of acquisition, their business processes can become tangled, causing inconsistency, delay and error. Brian can help untangle these processes into clearly documented, simplified and lean business processes that show what people do, why they do it, how they do it and who they do it for. He creates To Be/Target Operating Models, perform gap analysis and agree action plans to prevent future tangles

Brian’s experience includes Lean Six Sigma, Toyota Production, BABOK, Process Architecture (TOGAF 9 and Zachman) and Quality Management Systems (ISO9001 and Business Excellence Model). Speaker (on Business Process Tangles, another view on Lean Process Management) at Business Analysis Conference Europe 2015.


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