Podcast

Episode 15 – Continuous Improvement Can Kill

Topic: Antlerboy and JP talk with Steven Stanton, the author of “Smart Work: Why Organizations Full of Intelligent People Do So Many Dumb Things and What You Can Do About It.” on a surprising theme: how continuous improvement can kill! Steve’s a pioneer of process innovation who has worked for more than thirty years on improving the capability of organisations to transform, including co-authoring, with Dr. Hammer, of the “Reengineering…