board game pieces

Episode 12 – Game Theory

About the Podcast Topic: It’s all fun and games until… you hit a Nash equilibium. JP and Antlerboy explore the games people (and organisations) play, going from Stratego to politics to framing, re-framing, and how to challenge the rules of the game. If that sounds a little dry, wait ’til you hear our crazy audio problems – Benjamin’s never-ending quest to purchase better recording equipment…

truth

Episode 11 – What is Truth?

About the Podcast Topic: There are laws of nature, which are absolute.  If we find an error in these laws, it is not nature which is wrong, but our understanding of nature that is wrong.  Compare this with laws made by man which, as such, evolve – can be bent or broken by man to suit man’s purpose.  When we hear about Lean initiatives failing,…

graveyard

Episode 10 – Wicked Problems

About the Podcast Topic: Wicked, messy, social, complex, tough human problems. No, it’s not the aftermath of the Outliers Inn summer party – it’s a hostly episode with Joe and Benjamin interviewing each other about the difference between complex and merely complicated organisational and human problems. With no guests to distract them, Antlerboy manages a long thematic canter or two of the kind JP normally essays….

customer

Episode 9 – Customer Engagement

About the Podcast Topic: Join us as we have a spirited conversation on the subject of customer engagement with our guests Michele Battle-Fisher and Joe Dager. Hosts: Joseph Paris, Founder of the OpEx Society & The XONITEK Group of Companies   Benjamin Taylor,  Managing Partner of RedQuadrant. Guests: Michele Battle-Fisher, Joe Dager About Michele: Michele Battle-Fisher is an established health policy scholar and bioethicist. She is a Clinical Assistant Professor of Community…