About the Podcast Topic: There are laws of nature, which are absolute. If we find an error in these laws, it is not nature which is wrong, but our understanding of nature that is wrong. Compare this with laws made by man which, as such, evolve – can be bent or broken by man to suit man’s purpose. When we hear about Lean initiatives failing,…
About the Podcast Topic: Wicked, messy, social, complex, tough human problems. No, it’s not the aftermath of the Outliers Inn summer party – it’s a hostly episode with Joe and Benjamin interviewing each other about the difference between complex and merely complicated organisational and human problems. With no guests to distract them, Antlerboy manages a long thematic canter or two of the kind JP normally essays….
About the Podcast Topic: Join us as we have a spirited conversation on the subject of customer engagement with our guests Michele Battle-Fisher and Joe Dager. Hosts: Joseph Paris, Founder of the OpEx Society & The XONITEK Group of Companies Benjamin Taylor, Managing Partner of RedQuadrant. Guests: Michele Battle-Fisher, Joe Dager About Michele: Michele Battle-Fisher is an established health policy scholar and bioethicist. She is a Clinical Assistant Professor of Community…
About the Podcast Topic: Despite Benjamin’s protestations, the pair and their illustrious guest is brought down by the challenges of operational excellence in Government. Ed Straw, former PwC partner, think tank and national relationship counselling organisation board member, and author of Stand & Deliver: A Design for Successful Government, talks about the need for a systemic focus on results. We hope that all who are seeking…
