Episode 8 – Operational excellence in Government – an impossible dream?
About the Podcast Topic: Despite Benjamin’s protestations, the pair and their illustrious guest is brought down by the challenges of operational excellence in Government. Ed Straw, former PwC partner, think tank and national relationship counselling organisation board member, and author of Stand & Deliver: A Design for Successful Government, talks about the need for a systemic focus on results. We hope that all who are seeking…