Episode 14 – Service Design
About the Podcast Topic: Join JP and AntlerBoy as they learn about the thought process behind Service Design and where it can be applied and how it relates to Operational Excellence.
Episode 13 – Scooby Doo Leadership
About the Podcast Topic: Scooby and Scrappy – sorry, JP and Antlerboy – discuss an approach to organisations that is low budget, occasionally shows the join around the edges, and recycles the same story again and again. Not The Outliers Inn podcast, but Philip Holt’s Scooby Doo leadership: https://www.linkedin.com/pulse/scooby-doo-leadership-philip-holt There’s always a bad guy, always a mystery, and nobody exactly knows what they are there for….
Episode 12 – Game Theory
About the Podcast Topic: It’s all fun and games until… you hit a Nash equilibium. JP and Antlerboy explore the games people (and organisations) play, going from Stratego to politics to framing, re-framing, and how to challenge the rules of the game. If that sounds a little dry, wait ’til you hear our crazy audio problems – Benjamin’s never-ending quest to purchase better recording equipment…
Episode 11 – What is Truth?
About the Podcast Topic: There are laws of nature, which are absolute. If we find an error in these laws, it is not nature which is wrong, but our understanding of nature that is wrong. Compare this with laws made by man which, as such, evolve – can be bent or broken by man to suit man’s purpose. When we hear about Lean initiatives failing,…
